Using artificial intelligence (AI) to analyze large data sets can greatly increase the effectiveness and usability of tools which can be incorporated in web portals to guide people through the resolution of legal disputes and assist them in making legal decisions. At the same time, there are a number of risks and shortcomings if these tools are not developed and used responsibly. This paper identifies the benefits, risks, and risk mitigation measures associated with using AI in building and maintaining tools that assist users in navigating the judicial process or making legal decisions, including as part of a court web portal. For people looking to eventually use AI developed tools, it creates an awareness of the types of risks and possible mitigation measures associated with use of AI tools.
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