This competency is on operations management and it represents a collection of many additional competencies – skill areas, knowledge sets, or elements. Overall, the varied elements of court operations mentioned in this competency fall into four areas:
- Functions and services required by constitution or regulation,
- Programs and special services,
- Access and direct services, and
- Infrastructure and support functions.
These operational elements make up the complex and interwoven compilation of what it takes to operate a court, regardless of the size or type of court. For those wishing to have a broad overview of court operations, this competency is for you. Each element can serve as an introduction to the topic and a suggestion for further in depth study of the topic via other publications and sources.
The full publication on this competency may be viewed at https://nacmcore.org/competency/operations-management/.
The next posting will pick up on this topic of operations management, and will include thoughts on how a court leader can be conversant and proficient on the myriad of operational areas (be an “operations whisperer”).