Happy new year! Making resolutions and setting goals are easy, but making them stick is hard. Here is a guide to making effective changes 2023.
Leadership depends to a great degree on communication skills. Fundamental to this is the ability to listen effectively. Here are tips on how to do so.
New DEI micro-course now available for courts and court professionals. This online self-study course has 5 short modules that encompass important aspects of diversity, equity, and inclusion in the courts.
Judges and court administrators need to stay up to date on technology. What are the ways they are, and should, be doing so?
Excellent customer service is vitally important to achieve procedural justice. This post reprints great advice from Lead Star's Angie Morgan on how to keep a customer service mindset front and center.
Courts are not immune to climate change. What are the likely implications? Courts need to step up their strategic planning programs to respond.
The pandemic has caused widespread anxiety, depression, and other mental health problems. Here are some tips to improve your own mental health in these trying times. It all starts with self-care!
Great Leaders act! Here are key characteristics of how they do it, and a self-test to see how you are doing.
A key to providing excellent public service is the competency level of court staff members. To be competent, we need to know what we need to do and how to do it. Knowledge and skills in technical/operational and behavioral areas are basic areas.
Recent hybrid training program in Moldova responds to COVID pandemic with innovative approach using virtual and in-person elements.