Peter C. Kiefer Communication, court administration, Court Leader's Advantage, Leadership, Outreach, Public Perception and Trust in the Courts

The Struggle for the Narrative: Do We Need to Rethink Public Outreach?

May 19th, 2026, Court Leader’s Advantage Podcast Episode Brought to You in Cooperation with the National Association for Court Management It seems there is a growing disconnect between courts and the public, which directly affects the public’s trust and confidence in our court system. Judges and court staff routinely speak to the public. They frequently speak … Continue reading The Struggle for the Narrative: Do We Need to Rethink Public Outreach?

Norman Meyer court administration, Court Leadership, Leadership, Vantage Point

The Eight Tasks of Leadership

When we think about leadership, what comes to mind? Usually, we focus on what are the best attributes and skills of an effective leader. These include such things as emotional intelligence, resiliency, modeling behaviors, accountability, competency, leadership styles, etc. Leaders need to be capable of using all these skills well.[i] Sometimes, though, we lose sight … Continue reading The Eight Tasks of Leadership

Norman Meyer court administration, High Performance, Human Resources, Leadership, Performance Measurement and Management, workforce management

Performance Previews, NOT Reviews

Employee performance management is a fundamental component of leadership and directly supports the judiciary’s mission to uphold the rule of law.  After all, employees are the backbone of the court. To that end, in my career as a court administrator I made improving employee performance a high priority.  In that time, I learned a lot … Continue reading Performance Previews, NOT Reviews