This issue reviews and shares information about the partnerships that may be present and used by a court administrator.
Leadership depends to a great degree on communication skills. Fundamental to this is the ability to listen effectively. Here are tips on how to do so.
Excellent customer service is vitally important to achieve procedural justice. This post reprints great advice from Lead Star's Angie Morgan on how to keep a customer service mindset front and center.
This issue of court leadership and caseflow management covers the important practice of information sharing.
This issue of our court leadership caseflow profiles covers communication, education, and training. These methods of sharing will support caseflow awareness.
This posting reviews the caseflow management practice of seeking collaboration and outreach with partners.
Many people are experiencing difficulty in these turbulent times. So, when you see someone you know who is having a bad day, or even worse, don't wait to reach out and help them. Here are some tips on what to do.
Court Leader’s Advantage Video Podcast: April 27, 2021 Episode Brought to You in Cooperation with NACM This week we are continuing our April 20th conversation with our panel on what is the key to effective communication, particularly during the pandemic. This week our panel covers topics including rumors and misinformation, the importance of “virtual water cooler” … Continue reading What Is the Key to Effective Communication? Let’s Hear From You!
Court Leader’s Advantage Video Podcast: April 20, 2021 Episode Brought to You in Cooperation with NACM It seems that at some point in every class the facilitator utters those words, “communication is key.” We all know however, that communication must be effective to make a difference. So, what is the key to making communication effective? In … Continue reading What Is The Key to Effective Communication? Particularly During the Pandemic
Court leaders benefit from being knowledgable about all operational areas. This post offers actions for a court leader who does not know all tasks in detail.