Two recent publications have caught my eye: First, the Joint Technology Committee of COSCA and NACM has issued another quality “Resource Bulletin,” this time on Social Media Marketing for Courts (https://www.ncsc.org/About-us/Committees/Joint-Technology-Committee/Publications-and-Webinars.aspx). As readers of this blog know, I have paid a lot of attention to social media in the courts for many years (most recently, … Continue reading Great New Publications on Social Media Marketing and Plain Language Usage
Effective verbal communication often requires using appropriate techniques. This blog post gives many tips on improving one's verbal communication, especially in raising and responding to difficult issues.
Social media have been used for many years now in the courts -- how is it working out? What are the things a court, judges, and staff should keep in mind to properly use social media?
Employee performance appraisals are at best mediocre, if not terrible-- and we persist in making them so. Why?
Situational Leadership is a helpful model to understand how to better supervise and lead staff by treating each as an individual.