Vantage Point – Court Leader

September 7, 2022September 5, 2022 Norman Meyer (He-Him-His) court administration, Professional Development, Technology and Automation, Training and Education, Vantage Point

Staying up to date on technology

Judges and court administrators need to stay up to date on technology. What are the ways they are, and should, be doing so?

August 3, 2022July 20, 2022 Norman Meyer (He-Him-His) Communication, Public Perception and Trust in the Courts, Vantage Point

Customer Service is Important!

Excellent customer service is vitally important to achieve procedural justice. This post reprints great advice from Lead Star's Angie Morgan on how to keep a customer service mindset front and center.

July 7, 2022July 2, 2022 Norman Meyer (He-Him-His) Continuity of Operations, Emergency Planning, Risk Management, Strategic Planning, Vantage Point

Climate Change and the Courts

Courts are not immune to climate change. What are the likely implications? Courts need to step up their strategic planning programs to respond.

May 4, 2022May 1, 2022 Norman Meyer (He-Him-His) Behavioral Health, Mental Health, Self Improvement, Vantage Point, Wellness

Tips for Keeping Mentally Fit in These Trying Times

The pandemic has caused widespread anxiety, depression, and other mental health problems. Here are some tips to improve your own mental health in these trying times. It all starts with self-care!

April 6, 2022April 5, 2022 Norman Meyer (He-Him-His) Court Leadership, Leadership and Governance, Vantage Point

Take the Leadership Test

Great Leaders act! Here are key characteristics of how they do it, and a self-test to see how you are doing.

March 16, 2022March 9, 2022 Norman Meyer (He-Him-His) Court Employee and Workforce Issues, Professional Development, Public Perception and Trust in the Courts, Training and Education, Vantage Point

Fulfilling the Public’s Trust: Competency

A key to providing excellent public service is the competency level of court staff members. To be competent, we need to know what we need to do and how to do it. Knowledge and skills in technical/operational and behavioral areas are basic areas.

February 17, 2022February 18, 2022 Norman Meyer (He-Him-His) Caseflow Management and Workflow Practices, Court Employee and Workforce Issues, Human Resources, International, Rule of Law, Training and Education, Vantage Point

Innovative Hybrid Training Program in Moldova

Recent hybrid training program in Moldova responds to COVID pandemic with innovative approach using virtual and in-person elements.

January 26, 2022January 24, 2022 Norman Meyer (He-Him-His) Court Employee and Workforce Issues, Human Resources, hybrid work, Teleworking, Vantage Point

Hybrid & Virtual Work – What’s the Latest?

With hybrid and virtual work commonplace in courts around the globe, what are the latest issues and best practices? This post addresses these questions with advice on how to collaboratively manage virtual workers.

December 14, 2021December 13, 2021 Norman Meyer (He-Him-His) Technology and Automation, Vantage Point

Technology Trends for 2022

What are the predicted technology trends for 2022? For the most part, we will see a continuation of people-centered, location independent, enhanced cybersecurity, and resilient systems in the coming year. New for 2022 will be data integration, distributed enterprises, autonomic systems, cloud-native platforms, and generative AI.

November 3, 2021October 29, 2021 Norman Meyer (He-Him-His) Court Employee and Workforce Issues, Court Leadership, Diversity and Inclusion, Human Resources, Systemic Bias, Training and Education, Vantage Point

“Making D&I Real” NACM video session now available!

"Making Diversity & Inclusion REAL: a How-To Primer for Court Administrators" was presented as a NACM bonus video session; the session is now available to everyone.