Effective verbal communication is critical to the success of every leader. The most important part is listening, far more than speaking. This post outlines how listening is the key.
Court Leader's Advantage Podcast: January 2020 Episode It has been estimated that nationally, more than 60 percent of people in jail have not been convicted of a crime, they are awaiting trial. Almost 500,000 defendants are in jail pretrial because they cannot afford to post bail. Three-quarters of pretrial detainees have been charged with a … Continue reading Is Bail Reform Working? Charlotte’s Revealing Story
The latest editions of the IACA & NACM journals have great, thought-provoking articles. Here are the titles of several that caught my eye (and links to read).
Fulfilling the Public’s Trust: Quality. A basic key to providing excellent public service is the quality of work. Accuracy, timeliness, and exceeding user expectations are essential measures of quality.
Phillip Knox and Peter C. Kiefer We are pleased to invite you to participate in our ninth survey by accessing the link shown below. The survey is fairly short (only 7 background questions and 24 scenarios). We ask that you give your best assessment of the probability of each scenario occurring within the next 10 … Continue reading Welcome to the 2020 CourtFutures Survey
Court Leader’s Advantage Podcast: December 2019 Episode Managing the multigenerational workplace is more demanding today than ever before. Why has it become such a challenge? One reason is that we are living and working longer. Today, we can expect to live 18 years longer (79 years old) than if we were born in 1935. Second, … Continue reading Dealing with the Generations: What Do Good Managers Understand?
Court Leader’s Advantage Podcast: November 2019 Episode Blogs and podcasts are a growing fixture on our social landscape. There are now more than 750,000 podcasts produced and over 48 million people a week listen to a podcast. Estimates are that billions of people worldwide read one or more blogs on the internet. This is a … Continue reading Social Media and the Courts: How Do We Deal with This Growing Reality?
The Gartner Co. published its "top 10 strategic technology trends for 2020." What are the trends and how will they affect the courts? Court leaders need to be aware of the impacts and possibilities!
2020 Technology Trends from Gartner -- what are the first five, and how do they impact the courts?
CourtFutures: The Next Ten Years By Phillip Knox and Peter C. Kiefer The Surveys We have summarized the best thinking of nearly 1,400 court professionals who have looked at 186 different scenarios of possible futures. This report highlights the 2019 assessments focusing on the responses by age cohort compared to the overall group. Eight surveys … Continue reading 2019 CourtFutures Top Trends to Watch