I am participating in a National Association for Court Management Workgroup that is reviewing and recommending updates to the NACM-Core "Workforce Management" curriculum (https://nacmcore.org/curriculum/workforce-management/). The workgroup will be editing sections of the curriculum over the next couple of months. In case you are not familiar with the scope of the Workforce Management, it primarily covers … Continue reading NACM-Core Workforce Management Review — Help is Welcome!
Happy holidays to all – here’s wishing everyone a joyous and peaceful end of 2018. At this time of year many of us want to give back to others in our lives, be they family, friends, or professional relations. In the courts we often receive expressions of appreciation, often from well-meaning attorneys who practice in … Continue reading ‘Tis the Season for Holiday Gift Ethics Issues!
How Do You Effectively Manage Critical or Negative Feedback? Weigh In with Your Tips and Lessons! This question has to do with how we as court leaders respond to less than positive information about our performance. Norman Meyer has written about “Breaking Through Verbal Communication Deadlocks” (see the October 2, 2018 posting on http://www.courtleader.net .In … Continue reading A Court Leadership Question for You…
Social media have been used for many years now in the courts -- how is it working out? What are the things a court, judges, and staff should keep in mind to properly use social media?
Key design considerations for performance appraisals, including appropriate use of rating scales, 360-degree evaluations, and more.
Most employee performance appraisal systems are terrible -- focusing on ongoing coaching and the individual employee, not the organization, are some critical elements.
Situational Leadership is a helpful model to understand how to better supervise and lead staff by treating each as an individual.