Public Perception and Trust in the Courts

March 3, 2021March 2, 2021 Norman Meyer (He-Him-His) Court Futures, Public Perception and Trust in the Courts, Strategic Planning, Technology and Automation, Vantage Point

What will the 2025 “New Normal” look like?

What will the "new normal" be in 2025? PEW Research has revealed several major issues, changes, and impacts -- prime among which is a technologicial "tele-everything" world. This post discusses all of this and how they will impact the courts.

January 11, 2021 Janet G. Cornell - Court Leader Contributor and Consultant Communication, Court Leadership, Court Roles and Purposes, Presentations, Public Perception and Trust in the Courts

The Purposes and Responsibilities of Courts – the Court Leader as Chief Storyteller

A court leader can be the chief storyteller and provide information about the purposes and responsibilities of the court.

December 8, 2020 Janet G. Cornell - Court Leader Contributor and Consultant Communication, Court Leadership, Court Roles and Purposes, Leadership and Governance, Public Perception and Trust in the Courts

Court Leadership – The Competency of Purposes and Responsibilities of Courts

This posting reviews the court leadership competency of the purposes and responsibilities of courts.

November 17, 2020 Peter C. Kiefer Court Employee and Workforce Issues, Court Leader's Advantage, Protests, Public Perception and Trust in the Courts

Court Professionals and Protests: What Should You Be Thinking About Now? Bonus Episode

Court Leader’s Advantage Video Podcast: Bonus Episode Brought to you in cooperation with NACM Our July Court Leader’s Advantage video podcast episode on courts and protest marches has garnered considerable interest. Over 300 viewers have accessed the episode. Among those who watched the episode was Norman Meyer, Retired Clerk of the U.S. Bankruptcy Court for … Continue reading Court Professionals and Protests: What Should You Be Thinking About Now? Bonus Episode

August 31, 2020 Janet G. Cornell - Court Leader Contributor and Consultant Caseflow Management and Workflow Practices, Communication, Court Leadership, Leadership and Governance, Operations Management, Performance Measurement and Management, Public Perception and Trust in the Courts

Leadership and Accountability

Court leaders are increasingly responsible for court performance and accountability. This article reviews why leaders should embrace the use of performance measures.

July 8, 2020July 7, 2020 Norman Meyer (He-Him-His) Court Employee and Workforce Issues, Court Leadership, Diversity and Inclusion, Human Resources, Leadership and Governance, Public Perception and Trust in the Courts, Vantage Point

Fulfilling the Public’s Trust: Valuing Diversity & Inclusion in 2020 (Part 2) — What actions can court administrators take to make Diversity & Inclusion a reality in the administration of their courts?

In this time of attention to systemic discrimination in our justice systems, it is critically important to make Diversity & Inclusion a priority in court administration. This article outlines the actions that court administrators can take to make Diversity and Inclusion a reality.

July 1, 2020June 30, 2020 Norman Meyer (He-Him-His) Court Employee and Workforce Issues, Court Leadership, Public Perception and Trust in the Courts, Vantage Point

Fulfilling the Public’s Trust: Valuing Diversity & Inclusion in 2020 (Part 1)

A key component of fulfilling the public's trust in the judicial branch is achieving diversity and inclusion in the staff and operations of the court.

June 2, 2020 Janet G. Cornell - Court Leader Contributor and Consultant Caseflow Management and Workflow Practices, Communication, Coronavirus, Court Employee and Workforce Issues, Court Leadership, Court Roles and Purposes, Leadership and Governance, Operations Management, Opioid Crisis, Performance Measurement and Management, Professional Development, Public Perception and Trust in the Courts, Self Improvement

These Times Call for Adaptive Leadership!

It’s hard to deny that our interest is captivated on how we in courts adjust to the Coronavirus challenges: immediacy of operational changes, unfolding information, and an unknown and evolving nature of dealing with and creating a new work environment. Do these sound familiar with regards to what courts and court staff are facing? Courts, … Continue reading These Times Call for Adaptive Leadership!

February 4, 2020February 1, 2020 Norman Meyer (He-Him-His) Budget and Financial Operations, Caseflow Management and Workflow Practices, Court Employee and Workforce Issues, Emergency Planning, Leadership and Governance, Operations Management, Public Perception and Trust in the Courts, Risk Management, Strategic Planning, Technology and Automation, Vantage Point

New Editions of IACA and NACM Journals Have Great Articles!

The latest editions of the IACA & NACM journals have great, thought-provoking articles. Here are the titles of several that caught my eye (and links to read).

January 21, 2020January 16, 2020 Norman Meyer (He-Him-His) Operations Management, Performance Measurement and Management, Public Perception and Trust in the Courts, Vantage Point

Fulfilling the Public’s Trust: Quality

Fulfilling the Public’s Trust: Quality. A basic key to providing excellent public service is the quality of work. Accuracy, timeliness, and exceeding user expectations are essential measures of quality.