Court leaders are increasingly responsible for court performance and accountability. This article reviews why leaders should embrace the use of performance measures.
In this time of attention to systemic discrimination in our justice systems, it is critically important to make Diversity & Inclusion a priority in court administration. This article outlines the actions that court administrators can take to make Diversity and Inclusion a reality.
A key component of fulfilling the public's trust in the judicial branch is achieving diversity and inclusion in the staff and operations of the court.
It’s hard to deny that our interest is captivated on how we in courts adjust to the Coronavirus challenges: immediacy of operational changes, unfolding information, and an unknown and evolving nature of dealing with and creating a new work environment. Do these sound familiar with regards to what courts and court staff are facing? Courts, … Continue reading These Times Call for Adaptive Leadership!
The latest editions of the IACA & NACM journals have great, thought-provoking articles. Here are the titles of several that caught my eye (and links to read).
Fulfilling the Public’s Trust: Quality. A basic key to providing excellent public service is the quality of work. Accuracy, timeliness, and exceeding user expectations are essential measures of quality.
Court Leader's Advantage Podcast: August 2019 Episode From O.J. Simpson, to Trayvon Martin and Casey Anthony, we have become used to the media targeting trials and turning them into spectacles. Many in the public see them as entertainment; often they become a lightning rod for political controversy. All the while jurors must be protected and … Continue reading The Network’s On the Phone: Pulling Back the Curtain on High Profile Trials
Like all governmental institutions, courts are accountable to the public they serve for their performance. What is accountability? It is being responsible for the fulfillment of obligations and being called to account for actions in the discharge of duties. The work courts do to fulfill the public's high expectations in the delivery of justice is the key to public trust and confidence in the courts.
Last week I attended the annual conference of the National Association for Court Management (NACM) in Las Vegas. Once again it was a great experience, filled with wonderful education sessions as well as meeting and networking with colleagues, and a bit of fun on the side. Here are a few things I learned during the … Continue reading From Trust to Courage: reflections on the NACM 2019 Annual Conference
As public servants we have an obligation to fulfill the trust placed in us by the public. This the first of ten intermittent posts sharing key professional values; the first value is "Public Service and Accessibility."