Fulfilling the Public’s Trust: Quality. A basic key to providing excellent public service is the quality of work. Accuracy, timeliness, and exceeding user expectations are essential measures of quality.
Court Leader's Advantage Podcast: June 2019 Episode You may not be aware, but artificial intelligence (AI) has already established itself in our daily lives. From Amazon to Alexa, sophisticated algorithms affect much of what we do. The next ten years will see advancements in electronic decision-making, facial recognition, language translation, and voice-to-text. Are you willing … Continue reading Is AI Already Here? The Answers May Startle You
Court Leader's Advantage Podcast: May 2019 Episode Blockchain is a business and accounting tool that may change the way organizations handle money. Its built-in safeguards prevent electronic hacking of financial accounts. Beyond accounting, it has the potential for securing the authenticity of court documents and even identities. Are we willing to pay the cost of … Continue reading Blockchain: Is It Your Court’s Future
With the advent of the summer season, one must plan ahead to ensure that your organization has adequate staffing when staff greatly increase their leave use. Here are some tips on how to be prepared.
Artificial Intelligence (A.I.) has already brought us general business tools that courts can use to assist in automating work, analyzing documents, and conducting legal analysis. As a start, courts will need to put their information into an electronic format that can be used by A.I. tools. They will also need to re-engineer their business practices. … Continue reading Court Leader’s Advantage – Artificial Intelligence: What You Need to Know Now
Court Leader's Advantage Podcast: February 2019 Episode Last fall Hurricane Florence devastated the state of North Carolina's families, communities, and its trial courts. Court administrators Ellen Hancox and Caitlin Emmons discuss how they made it through the storm, took care of their families, and helped manage to keep their courts afloat. What lessons can we … Continue reading What Hurricane Florence Can Teach Us