A Court Leadership Question For You…

Is YOUR Court or Organization a High Performing One? A group of court colleagues is currently developing information about “high performing” courts to provide underlying concepts with practical applications.  We are requesting your response. Is YOUR court a high performing court? What did you (or others) do to make it “high performing?” What does that … Continue reading A Court Leadership Question For You…

Court Leader’s Advantage – Artificial Intelligence: What You Need to Know Now

Artificial Intelligence (A.I.) has already brought us general business tools that courts can use to assist in automating work, analyzing documents, and conducting legal analysis. As a start, courts will need to put their information into an electronic format that can be used by A.I. tools. They will also need to re-engineer their business practices. … Continue reading Court Leader’s Advantage – Artificial Intelligence: What You Need to Know Now

What Hurricane Florence Can Teach Us

Court Leader's Advantage Podcast: February 2019 Episode Last fall Hurricane Florence devastated the state of North Carolina's families, communities, and its trial courts. Court administrators Ellen Hancox and Caitlin Emmons discuss how they made it through the storm, took care of their families, and helped manage to keep their courts afloat. What lessons can we … Continue reading What Hurricane Florence Can Teach Us

Risky Business, Part 3: Practical Example of Internal Financial Controls

I wrote in the two prior “Risky Business” posts about why the management area of Internal Control is so important and outlined the five main Internal Control components.  To briefly recap, here is an excellent summary of what Internal Control is all about: Internal controls are systematic safeguards that are a continuous built-in component of … Continue reading Risky Business, Part 3: Practical Example of Internal Financial Controls

NACM-Core Workforce Management Review — Help is Welcome!

I am participating in a National Association for Court Management Workgroup that is reviewing and recommending updates to the NACM-Core "Workforce Management" curriculum (https://nacmcore.org/curriculum/workforce-management/).  The workgroup will be editing sections of the curriculum over the next couple of months. In case you are not familiar with the scope of the Workforce Management, it primarily covers … Continue reading NACM-Core Workforce Management Review — Help is Welcome!