Like all governmental institutions, courts are accountable to the public they serve for their performance. What is accountability? It is being responsible for the fulfillment of obligations and being called to account for actions in the discharge of duties. The work courts do to fulfill the public's high expectations in the delivery of justice is the key to public trust and confidence in the courts.
From Trust to Courage: reflections on the NACM 2019 Annual Conference
Last week I attended the annual conference of the National Association for Court Management (NACM) in Las Vegas. Once again it was a great experience, filled with wonderful education sessions as well as meeting and networking with colleagues, and a bit of fun on the side. Here are a few things I learned during the … Continue reading From Trust to Courage: reflections on the NACM 2019 Annual Conference
Workplace Civility and Leadership
Workplace Civility and Leadership -- treating each other with respect and a positive approach goes a long way to creating the kind of workplace we all should strive for.
Hey, where is everybody?
With the advent of the summer season, one must plan ahead to ensure that your organization has adequate staffing when staff greatly increase their leave use. Here are some tips on how to be prepared.
Fulfilling the Public’s Trust: Public Service and Accessibility
As public servants we have an obligation to fulfill the trust placed in us by the public. This the first of ten intermittent posts sharing key professional values; the first value is "Public Service and Accessibility."
I.D., please: Identity and Access Management (IAM)
Identity and access management is an increasingly critical component to modern I.T. systems. User access needs to be secure and yet widely available. What is the status of this in government today?
Risky Business, part 4: Internal Control Resources
Where can one learn more about Internal Control? Here are some resources for court managers to use in following up on the three prior Risky Business blog posts.
Risky Business, Part 3: Practical Example of Internal Financial Controls
I wrote in the two prior “Risky Business” posts about why the management area of Internal Control is so important and outlined the five main Internal Control components. To briefly recap, here is an excellent summary of what Internal Control is all about: Internal controls are systematic safeguards that are a continuous built-in component of … Continue reading Risky Business, Part 3: Practical Example of Internal Financial Controls
NACM-Core Workforce Management Review — Help is Welcome!
I am participating in a National Association for Court Management Workgroup that is reviewing and recommending updates to the NACM-Core "Workforce Management" curriculum (https://nacmcore.org/curriculum/workforce-management/). The workgroup will be editing sections of the curriculum over the next couple of months. In case you are not familiar with the scope of the Workforce Management, it primarily covers … Continue reading NACM-Core Workforce Management Review — Help is Welcome!
Risky Business, part two: Internal Control – how do you do it?
The five key elements of Internal Control have many key principles to follow in order to have an effective program. It helps to think of internal control as strategic planning with a focus on risk assessment, avoidance, and remediation.
