Here is posting #5 in this series on caseflow management best practices. This one covers the important practice of knowing about the case inventory and attending to any backlogs. By paying attention to the full collection of cases and being vigilant to any areas where cases can be slowed or stopped, courts have found success in moving cases along in the expected processing steps.
As is illustrated here, important elements include having performance targets, communicating expectations, providing information to case parties, and monitoring performance.
Published by Janet G. Cornell - Court Leader Contributor and Consultant
Janet has over 35 years in court leadership including service in general and limited jurisdiction courts. She is a founding and contributing member to www.courtleader.net. She has a Masters in Public Administration from Arizona State University, Tempe, AZ, and is a Fellow of the National Center for State Courts, Institute for Court Management in Williamsburg, VA, along with certificates from the Leader Coach Institute, Scottsdale, AZ, and the Leadership Institute for Judicial Education, Memphis, TN. Currently she serves as a consultant, faculty, and author on court administration, leadership, governance, caseflow management, performance measurement, operational assessment, access for self-represented litigants, and court reengineering with projects across the US and internationally.
View all posts by Janet G. Cornell - Court Leader Contributor and Consultant