Court Leadership and Caseflow Management – the Practice of Performance Management
Here is our final installment of caseflow management best practices for court leadership. This posting reviews the practice of performance management – which means using performance data, metrics, and measures to make caseflow leadership decisions. If we as leaders can truly use performance information, we will be better informed to decide on practices.
We hope you can make use of these practices and techniques! Watch for an upcoming post that will include a document with all the profiles of court leadership caseflow management.
Published by Janet G. Cornell - Court Leader Contributor and Consultant
Janet has over 35 years in court leadership including service in general and limited jurisdiction courts. She is a founding and contributing member to www.courtleader.net. She has a Masters in Public Administration from Arizona State University, Tempe, AZ, and is a Fellow of the National Center for State Courts, Institute for Court Management in Williamsburg, VA, along with certificates from the Leader Coach Institute, Scottsdale, AZ, and the Leadership Institute for Judicial Education, Memphis, TN. Currently she serves as a consultant, faculty, and author on court administration, leadership, governance, caseflow management, performance measurement, operational assessment, access for self-represented litigants, and court reengineering with projects across the US and internationally.
View all posts by Janet G. Cornell - Court Leader Contributor and Consultant
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