A key to providing excellent public service is the competency level of court staff members. To be competent, we need to know what we need to do and how to do it. Knowledge and skills in technical/operational and behavioral areas are basic areas.
Court Leader’s Advantage Podcast Episode: December 21, 2021 Brought to You in Cooperation with NACM The preliminary results from NACM’s Voice of the Profession survey have revealed this year’s number one issue: Public Confidence in the Courts. Over 95% of those responding reported that they either agreed or strongly agreed that NACM needs to advocate on … Continue reading The Voice of the Profession: Public Confidence in the Courts