Courts operate through the contributions of all court employees. Court managers are responsible for workforce management – the oversight of all human resource activities. This posting provides a summary of the National Association for Court Management competency of workforce management as published in the NACM CORE®. The full competency can also be viewed at https://nacmcore.org/.

This competency illustrates the importance of linking staff work to the purposes of courts, analyzing jobs, recruiting, and employee performance management. Vital topics of employee development, compensation plans, and employee relations are also included. Workforce management is an area that any court manager, from first line supervisor to executive level leadership must be conversant with and carry out.

I hope you enjoy a review of this important competency.

In thinking about leadership of the workforce and the role that communication plays in carrying it out, my next posting will be on “court leaders as coaches.”

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