Court Leadership – the Competency of Workforce Management

Courts operate through the contributions of all court employees. Court managers are responsible for workforce management – the oversight of all human resource activities. This posting provides a summary of the National Association for Court Management competency of workforce management as published in the NACM CORE^®. The full competency can also be viewed at https://nacmcore.org/.

This competency illustrates the importance of linking staff work to the purposes of courts, analyzing jobs, recruiting, and employee performance management. Vital topics of employee development, compensation plans, and employee relations are also included. Workforce management is an area that any court manager, from first line supervisor to executive level leadership must be conversant with and carry out.

I hope you enjoy a review of this important competency.

In thinking about leadership of the workforce and the role that communication plays in carrying it out, my next posting will be on “court leaders as coaches.”

Published by Janet G. Cornell - Court Leader Contributor and Consultant

Janet has over 35 years in court leadership including service in general and limited jurisdiction courts. She is a founding and contributing member to www.courtleader.net. She has a Masters in Public Administration from Arizona State University, Tempe, AZ, and is a Fellow of the National Center for State Courts, Institute for Court Management in Williamsburg, VA, along with certificates from the Leader Coach Institute, Scottsdale, AZ, and the Leadership Institute for Judicial Education, Memphis, TN. Currently she serves as a consultant, faculty, and author on court administration, leadership, governance, caseflow management, performance measurement, operational assessment, access for self-represented litigants, and court reengineering with projects across the US and internationally. View all posts by Janet G. Cornell - Court Leader Contributor and Consultant