Two recent publications have caught my eye: First, the Joint Technology Committee of COSCA and NACM has issued another quality “Resource Bulletin,” this time on Social Media Marketing for Courts (https://www.ncsc.org/About-us/Committees/Joint-Technology-Committee/Publications-and-Webinars.aspx). As readers of this blog know, I have paid a lot of attention to social media in the courts for many years (most recently, … Continue reading Great New Publications on Social Media Marketing and Plain Language Usage
Breaking Through Verbal Communication Deadlocks
Effective verbal communication often requires using appropriate techniques. This blog post gives many tips on improving one's verbal communication, especially in raising and responding to difficult issues.
Social Media and the Courts — Time for a Reassessment
Social media have been used for many years now in the courts -- how is it working out? What are the things a court, judges, and staff should keep in mind to properly use social media?
Why are most employee performance evaluation systems terrible?
Employee performance appraisals are at best mediocre, if not terrible-- and we persist in making them so. Why?
One leadership style does NOT fit all!
Situational Leadership is a helpful model to understand how to better supervise and lead staff by treating each as an individual.
Court Leader 