Court Leader’s Advantage Podcast Episode: September 20, 2022 Brought to You in Cooperation with NACM Obtaining customer feedback, obtaining usable feedback, obtaining enough of it to be able to rationally modify court programs, all of these are major hurdles. And yet getting good customer feedback is so important. It is important to complete the loop: to … Continue reading Courts and Customers: What Do Court Users Have to Tell Us?
This posting illustrates the different job titles that may be used for court administrators and indicates the courts where they may be found.
What is a Court Administrator? This posting notes the types and sources for court administrator training.
This posting reviews the history, background, and development of court administration.
This posting reveals the responsibilities, roles, and duties of a court administrator.
This posting begins a series on the topic of "What is a Court Administrator?" and shares new content about this important position.
This posting includes the introductory issue and all twelve briefings from the series on Court Leadership Caseflow Management Practice Profile. Included are reminders about proven caseflow practices.
This posting on court leadership and caseflow management best practices is on the practice of performance management - the use of performance data and information.
This posting covers the caseflow management practice of performance measurement - to track and capture data and metrics related to caseflow management.
Great Leaders act! Here are key characteristics of how they do it, and a self-test to see how you are doing.