June 18th Court Leader’s Advantage Podcast Episode Brought to You in Cooperation with the National Association for Court Management Civil filings are falling. They have been for some time. In fact, most court filings have been on a slow decline. In 2018, The National Center for State Courts put out a bulletin stating that nationally … Continue reading Courts and Caseload: Why Have Civil Filings Been Going Down?
Courts and Confidence: What Do We Know About How the Public Perceives the Courts?
October 18, 2022, Court Leader’s Advantage Podcast Episode Brought to You in Cooperation with the National Association for Court Management What do we know about how the public views our courts? We know that the public’s trust and confidence in courts has been slipping over the years. The 2021 National Center for State Courts State … Continue reading Courts and Confidence: What Do We Know About How the Public Perceives the Courts?
Courts and Customers: What Do Court Users Have to Tell Us?
Court Leader’s Advantage Podcast Episode: September 20, 2022 Brought to You in Cooperation with NACM Obtaining customer feedback, obtaining usable feedback, obtaining enough of it to be able to rationally modify court programs, all of these are major hurdles. And yet getting good customer feedback is so important. It is important to complete the loop: to … Continue reading Courts and Customers: What Do Court Users Have to Tell Us?
