Peter C. Kiefer Caseflow Management and Workflow Practices, Communication, Court Employee and Workforce Issues, Court Leader's Advantage, Customer Feedback, Featured Posts

Courts and Caseload: Why Have Civil Filings Been Going Down?

June 18th Court Leader’s Advantage Podcast Episode Brought to You in Cooperation with the National Association for Court Management Civil filings are falling.  They have been for some time.  In fact, most court filings have been on a slow decline.  In 2018, The National Center for State Courts put out a bulletin stating that nationally … Continue reading Courts and Caseload: Why Have Civil Filings Been Going Down?

Peter C. Kiefer court administration, Court Leader's Advantage, Featured Posts, Self-Service Centers

Courts and Self-Service: How Much Do They Help?

April 16th Court Leader’s Advantage Podcast Episode Brought to You in Cooperation with the National Association for Court Management It may have started with the advent of no-fault divorce in the 1970s.  But the numbers of litigants representing themselves in court has regularly increased year after year.  This fact has presented a challenge for the … Continue reading Courts and Self-Service: How Much Do They Help?

Peter C. Kiefer Court Employee and Workforce Issues, Court Leader's Advantage, Featured Posts, Professional Development, Recruitment and Selectionb

Courts and the Quest for Talent: Are We Doing Enough?

March 19th Court Leader’s Advantage Podcast Episode Brought to You in Cooperation with the National Association for Court Management In April of 2022, we hosted a podcast episode on “The Great Resignation.”  At the time large numbers of employees were resigning, or (after being furloughed for some period) were deciding not to return to work.  … Continue reading Courts and the Quest for Talent: Are We Doing Enough?

Peter C. Kiefer artificial intelligence, Confidential Information, Court Leader's Advantage, Featured Posts

Artificial Intelligence and the Courts: Promise or Peril?

February 20th Court Leader’s Advantage Podcast Episode Brought to You in Cooperation with the National Association for Court Management The advent of artificial intelligence (AI) has spawned numerous questions, both practical and ethical.  These are questions that courts are going to have to grapple with in the near future, including: Given the complexity of AI … Continue reading Artificial Intelligence and the Courts: Promise or Peril?

Peter C. Kiefer artificial intelligence, court administration, Court Leader's Advantage, Featured Posts, Technology and Automation

Artificial Intelligence and the Courts – Omen or Opportunity?

January 16th Court Leader’s Advantage Podcast Episode Brought to You in Cooperation with the National Association for Court Management Artificial Intelligence.  The media is filled with discussions of its potential to dramatically change our lives.  It will increase productivity; it will relieve us from having to make mundane decisions; it will reveal heretofore unseen connections. … Continue reading Artificial Intelligence and the Courts – Omen or Opportunity?