Court Leader’s Advantage Podcast Episode: September 20, 2022 Brought to You in Cooperation with NACM Obtaining customer feedback, obtaining usable feedback, obtaining enough of it to be able to rationally modify court programs, all of these are major hurdles. And yet getting good customer feedback is so important. It is important to complete the loop: to … Continue reading Courts and Customers: What Do Court Users Have to Tell Us?
Staying up to date on technology
Judges and court administrators need to stay up to date on technology. What are the ways they are, and should, be doing so?
What is a Court Administrator – Helpful Information for Those Who Want to Know: Court Administrator Titles and Types of Courts Where They May be Found
This posting illustrates the different job titles that may be used for court administrators and indicates the courts where they may be found.
Behavioral Health and the Courts: What Should You Be Doing Right Now?
Court Leader’s Advantage Podcast Episode: August 16, 2022 Brought to You in Cooperation with the National Association for Court Management In this episode, we ask the question, “What should our courts be doing now?” This month we bring our discussion on behavioral health and the courts home. In previous episodes we talked about the extent of … Continue reading Behavioral Health and the Courts: What Should You Be Doing Right Now?
What is a Court Administrator – Helpful Information for Those Who Want to Know: Court Administrator Education, Training, Credentials, and Preparation
What is a Court Administrator? This posting notes the types and sources for court administrator training.
Customer Service is Important!
Excellent customer service is vitally important to achieve procedural justice. This post reprints great advice from Lead Star's Angie Morgan on how to keep a customer service mindset front and center.
What is a Court Administrator – Helpful Information for Those Who Want to Know: History, Background, and Development of Court Administration
This posting reviews the history, background, and development of court administration.
Where is Bail Reform Now? Drive for Reform and Push Back
Court Leader’s Advantage Podcast Episode: July 19, 2022 Brought to You in Cooperation with the National Association for Court Management Bail Reform has been praised as an effective way to correct a societal wrong. Its byword has been “bail does not keep the most dangerous in jail: it keeps the poorest.” Despite this argument, Bail Reform … Continue reading Where is Bail Reform Now? Drive for Reform and Push Back
Climate Change and the Courts
Courts are not immune to climate change. What are the likely implications? Courts need to step up their strategic planning programs to respond.
What is a Court Administrator – Helpful Information for Those Who Want to Know: What DOES a Court Administrator Do?
This posting reveals the responsibilities, roles, and duties of a court administrator.
