Competency is the sum of the knowledge and skills required for effective performance.
Monitoring Employee Performance
I recently listened to a “Marketplace Morning Report”: “What did you do at work last week? Monitoring performance doesn’t improve it, expert says.”[i] This piece was obviously presented in the context of the recent controversial mandate by the U.S. “Department of Governmental Efficiency” (DOGE) that required federal executive branch employees to regularly prepare a bullet-point … Continue reading Monitoring Employee Performance
New AI and Inclusive Hiring Framework
A new, practical "Inclusive Hiring Framework" gives excellent guidance on avoiding bias in the use of AI in recruiting and hiring employees.
Highlights of the 2024 NACM Midyear Conference (Virtually!)
Last month I virtually attended the 2024 Midyear Conference of the National Association for Court Management (NACM). The conference theme was “Leadership Opportunities and Challenges for our Nation’s Courts – Engaging a New and Diverse Workforce.” This was the third time I have used the livestream option to attend a NACM conference, and I highly … Continue reading Highlights of the 2024 NACM Midyear Conference (Virtually!)
The Human Side of Performance Metrics
In last month's blog post, Measuring DEI (Measuring DEI – Court Leader), I wrote that truly effective DEI efforts have a robust evaluation component to enable us to know whether our DEI efforts are successful. A key part of evaluation is a measurement framework. I had a recent discussion of the use of performance metrics … Continue reading The Human Side of Performance Metrics
Coaching and Mentoring in Performance Management
Coaching and mentoring are key elements of employee development and performance management. This blog post is a conversation with Hilarie Gaylin, organizational consultant and certified coach, who provides valuable information for managers on how to be better coaches and mentors.
Hybrid & Virtual Work – What’s the Latest?
With hybrid and virtual work commonplace in courts around the globe, what are the latest issues and best practices? This post addresses these questions with advice on how to collaboratively manage virtual workers.
“Making D&I Real” NACM video session now available!
"Making Diversity & Inclusion REAL: a How-To Primer for Court Administrators" was presented as a NACM bonus video session; the session is now available to everyone.
Exciting news — court administration micro-courses!
New online court administration micro-courses are now available! Based on the NACM CORE, 13 Workforce Management courses provide accessible, affordable, professional development.
Workplace Civility — How is Your Court Doing?
September 30, 2019 news headline: “Kansas federal judge reprimanded for sexual misconduct.”[1] The Judicial Council of the Tenth Circuit Court of Appeals issued the public reprimand (the most severe sanction it could impose) after an extensive investigation of employee complaints. Closer to home, a local court administrator was terminated recently after many years of inappropriate … Continue reading Workplace Civility — How is Your Court Doing?
