Coaching and mentoring are key elements of employee development and performance management. This blog post is a conversation with Hilarie Gaylin, organizational consultant and certified coach, who provides valuable information for managers on how to be better coaches and mentors.
Hybrid & Virtual Work – What’s the Latest?
With hybrid and virtual work commonplace in courts around the globe, what are the latest issues and best practices? This post addresses these questions with advice on how to collaboratively manage virtual workers.
“Making D&I Real” NACM video session now available!
"Making Diversity & Inclusion REAL: a How-To Primer for Court Administrators" was presented as a NACM bonus video session; the session is now available to everyone.
Exciting news — court administration micro-courses!
New online court administration micro-courses are now available! Based on the NACM CORE, 13 Workforce Management courses provide accessible, affordable, professional development.
Workplace Civility — How is Your Court Doing?
September 30, 2019 news headline: “Kansas federal judge reprimanded for sexual misconduct.”[1] The Judicial Council of the Tenth Circuit Court of Appeals issued the public reprimand (the most severe sanction it could impose) after an extensive investigation of employee complaints. Closer to home, a local court administrator was terminated recently after many years of inappropriate … Continue reading Workplace Civility — How is Your Court Doing?
Fulfilling the Public’s Trust: Teamwork & Cooperation
Teamwork and cooperation is a fundamental value of the high-performing court. Here are the key elements that should be followed to at maximize teamwork and cooperation.
Hey, where is everybody?
With the advent of the summer season, one must plan ahead to ensure that your organization has adequate staffing when staff greatly increase their leave use. Here are some tips on how to be prepared.
NACM-Core Workforce Management Review — Help is Welcome!
I am participating in a National Association for Court Management Workgroup that is reviewing and recommending updates to the NACM-Core "Workforce Management" curriculum (https://nacmcore.org/curriculum/workforce-management/). The workgroup will be editing sections of the curriculum over the next couple of months. In case you are not familiar with the scope of the Workforce Management, it primarily covers … Continue reading NACM-Core Workforce Management Review — Help is Welcome!
To rate or not to rate, is that the question? Key Design considerations for performance appraisals.
Key design considerations for performance appraisals, including appropriate use of rating scales, 360-degree evaluations, and more.
Employee performance appraisals — how do we make them better?
Most employee performance appraisal systems are terrible -- focusing on ongoing coaching and the individual employee, not the organization, are some critical elements.
Court Leader 