Last month I virtually attended the 2024 Midyear Conference of the National Association for Court Management (NACM). The conference theme was “Leadership Opportunities and Challenges for our Nation’s Courts – Engaging a New and Diverse Workforce.” This was the third time I have used the livestream option to attend a NACM conference, and I highly … Continue reading Highlights of the 2024 NACM Midyear Conference (Virtually!)
Employee Performance in the Workplace: Ethical Conundrums
Question of Ethics: A Conversation on Courts and Ethics – October 26, 2023, Episode Brought to You in Cooperation with the National Association for Court Management Today’s Question of Ethics Conversation looks at several ethical challenges regarding employee performance. It discusses four questions many supervisors face in their oversight role. Can you, as a supervisor, remain friends with … Continue reading Employee Performance in the Workplace: Ethical Conundrums
Hiring Employees: Have the Tables Turned? Are the Candidates in Control?
May 16th, 2023, Court Leader’s Advantage Podcast Episode Brought to You in Cooperation with the National Association for Court Management It was not that long ago that the phrase “you’re lucky to have a job” was powerful advice. Nowadays, employers across multiple business sectors are complaining of unfilled staff positions. Shortages of teachers and restaurant … Continue reading Hiring Employees: Have the Tables Turned? Are the Candidates in Control?
Hiring Employees: Is the Power Imbalance Real and Do We Even Care?
April 18th, 2023, Court Leader’s Advantage Podcast Episode Brought to You in Cooperation with the National Association for Court Management We have been talking about various aspects of employee recruitment and selection, often as it intersects with diversity, equity, and inclusion. This brought up the topic of the power imbalance surrounding employee selection. Traditionally, job … Continue reading Hiring Employees: Is the Power Imbalance Real and Do We Even Care?
Diversity, Equity, and Inclusion: Is It a Zero-Sum Proposition?
March 21st, 2023, Court Leader’s Advantage Podcast Episode Brought to You in Cooperation with the National Association for Court Management Numerous organizations, including courts, are embracing Diversity, Equity, and Inclusion. With that increasing acceptance, we are also seeing increasing resistance, and it is important to address that resistance directly. On the December episode we discussed … Continue reading Diversity, Equity, and Inclusion: Is It a Zero-Sum Proposition?
Coaching and Mentoring in Performance Management
Coaching and mentoring are key elements of employee development and performance management. This blog post is a conversation with Hilarie Gaylin, organizational consultant and certified coach, who provides valuable information for managers on how to be better coaches and mentors.
Hiring Court Employees: Can Selection Criteria Be Objective?
December 20, 2022, Court Leader’s Advantage Podcast Episode Brought to You in Cooperation with the National Association for Court Management Courts have committed to the advancement of diversity, equity, and inclusion particularly in recruiting and selecting court employees. This commitment however has not been without controversy. One criticism has been that personnel recruitment and selection … Continue reading Hiring Court Employees: Can Selection Criteria Be Objective?
Courts and Customers: What Do Court Users Have to Tell Us?
Court Leader’s Advantage Podcast Episode: September 20, 2022 Brought to You in Cooperation with NACM Obtaining customer feedback, obtaining usable feedback, obtaining enough of it to be able to rationally modify court programs, all of these are major hurdles. And yet getting good customer feedback is so important. It is important to complete the loop: to … Continue reading Courts and Customers: What Do Court Users Have to Tell Us?
Diversity, Equity, Inclusion: Political Agendas and Affirmative Action
Question of Ethics: A Conversation on Courts and Ethics – May 2022 Episode Brought to You in Cooperation with NACM This episode of A Question of Ethics will continue to explore diversity, equity, and inclusion (DEI), and NACM’s commitment to helping provide equal justice. This session was recorded after the Ethics Subcommittee Conference Call on April 28th, 2022. … Continue reading Diversity, Equity, Inclusion: Political Agendas and Affirmative Action
Fulfilling the Public’s Trust: Competency
A key to providing excellent public service is the competency level of court staff members. To be competent, we need to know what we need to do and how to do it. Knowledge and skills in technical/operational and behavioral areas are basic areas.
Court Leader 